Privacy Policy

At Clinivet, we are committed to protecting the privacy and security of the personal information entrusted to us by our clients. This Privacy Policy explains how we collect, use, store, and safeguard the information provided through our website, social media channels, appointment requests, and veterinary services.

We collect only the information necessary to provide quality veterinary care, manage appointments, communicate with pet owners, and comply with applicable legal and regulatory requirements. Personal information is handled with confidentiality and is never sold or shared with third parties except when required by law or necessary to provide requested services.

Information We Collect

We may collect information such as:

Owner name and contact information
Pet information, including medical history and vaccination records
Appointment requests and service inquiries
Travel documentation and health certificate information
Information submitted through forms on our website

This information allows us to provide accurate medical care, maintain patient records, and communicate effectively regarding your pet's health.

How We Use Your Information

The information collected may be used to:

Schedule and manage appointments
Maintain veterinary medical records
Provide diagnostic, treatment, and follow-up services
Issue health certificates and travel documentation
Send appointment reminders and important medical updates
Improve our services and client experience